HomePrivacy & Data Protection Statement

Effective Date: May 23, 2025
Company Name: Pinnacles Travels and Migration Consulting Limited
Website: https://pinnacles.travel

Effective Date: May 23, 2025
Company Name: Pinnacles Travels and Migration Consulting Limited
Website: https://pinnacles.travel

At Pinnacles, we deeply value your trust and are committed to protecting your personal data and privacy. Whether you interact with us as a client, partner, visitor, or service user, we want you to feel confident about how your information is handled.

This Privacy and Data Protection Policy explains how we collect, use, store, share, and protect your personal data. It also outlines your rights and how you can exercise them.

We adhere to global standards such as:

• The General Data Protection Regulation (GDPR) – Europe

• The Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada

• The Nigerian Data Protection Regulation (NDPR) – Nigeria

The Pinnacles Multinational Congloomerate Limited (“Pinnacles”) is a multinational enterprise offering services across:

• Global relocation & migration support

• Business investment and advisory

• Tourism and transportation

• Security services

• Consulting, innovation, and capacity development

Our headquarters are located in Canada and Nigeria, with operations extending to the United States and other parts of the world.

We collect different types of personal data depending on how you interact with us:

a. Personal Identification Information

• Full name, date of birth, nationality

• Contact details (email, phone number, address)

• Passport, visa, or national ID numbers

b. Business or Employment Data

• Business name and registration details

• Employment status and professional history

• Company documents and stakeholder information

c. Transactional & Financial Information

• Bank details (where needed for processing refunds or disbursements)

• Billing address and invoices

• Creditworthiness documentation (for loans, grants, etc.)

d. Technical & Device Information

• IP address

• Browser type and version

• Cookies, session identifiers, and location data

e. Sensitive Information (only where necessary)

• Immigration or visa history

• Biometric data (for ID verification purposes)

• Academic qualifications and certificates

We collect data only as needed and always with a lawful basis (such as your consent, a legal obligation, or legitimate interest).

We collect your data through the following means:

• Directly from you (via forms, applications, emails, phone calls)

• Through our website or online portals (cookies, IP logging)

• From third-party providers or public records (with your consent)

• Through your engagement with our services (e.g., webinars, consultation requests)

We do not sell or trade your data. We use your information to provide high-quality services and fulfill our legal and contractual obligations. Specifically, we use your data for:

a. Service Delivery

• Processing your travel, immigration, or advisory service request

• Confirming eligibility for grants, programs, or support

• Managing user accounts and service history

b. Communication

• Sending important updates about your application or account

• Delivering newsletters, promotional content (only with consent)

• Responding to your inquiries and support requests

c. Verification & Compliance

• Identity verification (e.g., for visa or loan applications)

• Anti-fraud and compliance checks

• Regulatory reporting where required by law

d. Improving User Experience

• Understanding website usage patterns

• Personalizing your experience and content

• Tracking service performance and feedback

We collect and process your data based on the following legal grounds:

• Consent: Where you have given us clear permission

• Contractual necessity: To fulfill our service agreement with you

• Legal obligation: To comply with regulations (e.g., tax laws, immigration rules)

• Legitimate interest: When it is beneficial to you and does not override your rights

We may share your data only when necessary, and only with trusted parties, including:

• Government agencies and embassies (for visa and immigration purposes)

• Service partners and consultants (e.g., business registration experts, legal advisors)

• Banks and financial institutions (for funding, investment, or payment processing)

• Third-party tools we use for web analytics, CRM, cloud hosting

We ensure every third party we work with maintains strict confidentiality and data protection standards.